Cancellation & Return Policy

By placing an order on toymazecollectibles.com, you understand and accept the policies below.

  • All in-stock orders are final.
  • All pre-order sales may be cancelled within 48 hours with full refund. To cancel your order please notify us at info@toymazecollectibles.com. After 48 hours pre-order sales are final and non-refundable for any reason.
  • We will only accept returns on items where the product itself is damaged or defected (not the box) or if the wrong item was sent.  In this case, you will receive a replacement or if a replacement is not available, store credit will be given. Please contact us at info@toymazecollectibles.com.