- When you pre-order with us, we guarantee the reservation of your order. Due to the limited nature for some of our products, we cannot guarantee restocks after they are sold out.
- Payment is due at time of purchase and when the product arrives, pre-orders are fulfilled first. You will receive an email with your updated tracking information as soon as it ships out.
- Please refer to the product description for the estimated release date.
- We cannot control when we get our shipment from our distributors, however, by placing your pre-order with us, you're guaranteed your pre-order even if it is sold out everywhere else.
- We highly recommend placing separate orders if you'd like to receive your in-stock items before your pre-ordered items.
- Pre-order sales may be cancelled within 48 hours with no fee. After 48 hours a 15% cancellation fee will apply.
Note: By placing an order on toymazecollectibles.com, you understand and accept the policy.